Quality Control and Warranty
Information and warranty by Hrimnir
Category: Store > Saddles > Hrimnir Saddle Info
QUALITY CONTROL
Before our saddles leave the manufacturer, they go through strict quality inspection. The saddles are carefully inspected by a qualified saddle maker for the following:
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Symmetry. We make sure that the saddle is not twisted, and all parts are even.
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All seams are properly finished.
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Fittings and finish are correct.
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WARRANTY
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We offer a 25 year warranty on the saddle- tree against breaking, and the XChange® gullet system.
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We offer a 2 year warranty on the whole saddle with normal usage (riding up to 6 horses per day), being regularly and sufficiently cleaned and oiled.
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The final quality control guarantees that our saddles are free of any construction defects. A minor cosmetic defect that has no effect on the performance of the saddle is not covered.
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Every saddle needs proper care, handling, and storage. Read more about correct saddle care.
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The cost of delivery to and from Hrimnir, for the purpose of warranty, is to be paid by the buyer.